Shipping

Processing
Orders are processed and shipped within 7–14 business days of being placed. This applies to every order. Business days exclude weekends and holidays.

Rates
Free US shipping on orders of $100 or more.
International orders, and US orders under $100, have shipping calculated at checkout based on your location and the weight of your order.

Tracking
We'll send your tracking number by email or text within 24 hours of shipping.

International orders
We ship internationally. Orders shipped outside the United States may be subject to customs fees or import taxes. These charges are the customer's responsibility.

Delays
If anything unexpected holds up your order, we'll reach out and keep you informed.

Questions? Email oth3rslifestyle@gmail.com.

Returns

30-day returns
You have 30 days after receiving your item to request a return.

Eligibility
Items must be in the same condition you received them: unworn or unused, with tags, and in original packaging. You'll also need the receipt or proof of purchase.

How to start a return
To start a return, email oth3rslifestyle@gmail.com and we'll send you return instructions. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we've approved your return, please contact us at oth3rslifestyle@gmail.com.